A It‘s been 10 years since I saw you last. I was able to travel and see the world. And I never got stuck being a housewife!
B Things are going great for me these days. I finally settled down and got a real job. Now I work 9 to 5 at a neighborhood store.
C Life has sure treated me well. I put myself through school. I was able to work my way up in a company. And then I started my own business.
Listening Task First Listening Answers
1. He went overseas for graduate school and is working at a high-tech company. 2. She was in a few beauty contests, but she never won. She now has two children.
3. He works at the neighborhood post office and has two children. 4. She‘s the branch manager at the local grocery store. 2)second listening Answer
1. He missed his home.
2. She hopes her daughter will become a model. 3. He loves his family.
4. She‘s proud of her new job.
Real World Listening 1. Predict Answers
travel, old boyfriends, family, career 2. Get the main idea Answers
F - Sharon and Karen haven't seen each other for 30 years. T - Sharon planned to get married to Jim after high school. T - Sharon started her own advertising agency. F - Sharon majored in art in college.
T - Karen didn't want to get stuck being a housewife. F - Karen had one child.
T - Karen traveled around Europe for a year. F - Karen went to medical school. Script
Sharon: Hey, Karen, is that you?
Karen: Sharon, wow! I can‘t believe it! Yes, it's me. Gosh, it‘s good to see you! Sharon: You, too! What‘s it been? Something like 20 years?!? Karen: Yeah, I can‘t believe we‘re that old already. Sharon: Life sure has treated well. You look great!
Karen: Thanks you do too! What‘ve you been doing all this time? I remember you couldn‘t wait to marry Jim and start a family.
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Sharon: Hah! I never did get married. I was too busy with school and then my job. I don‘t even know what happened to Jim.
Karen: So what do you do?
Sharon: I have my own advertising agency. Karen: Come on, Sharon! You?
Sharon: Really. I majored in marketing in college and afterwards got a job with an advertising agency. I worked my way up, and when I felt I understood the business really well, I left to start my own agency. Karen: Wow, that‘s pretty impressive. No wonder you haven‘t had any time to get married.
Sharon: Yeah. So, anyway, what about you? You were the one who was going to travel the world and do your own thing. You didn‘t want to get stuck being a housewife.
Karen: Hah! You‘re gonna laugh, but I AM a housewife, and a mother of three.
Sharon: Oh, come on, Karen, you‘re not serious, are you? What happened to the travel?
Karen: Well, I did travel around Europe for a year with some friends. But then I met Stan, and we got married right away. I helped put him through medical school, and then we had our children. I love being able to focus on my family, and when they leave home, I'm going to start my career—if it's not too late! Sharon: It's never too late.
Unit 2 Just Who Are You? Vocabulary task Answer/Script
A I'm pretty sure that people like me for who I m. I'm just a typical, ordinary, regular girl. I'm just like everybody else.
B I'm really into dancing at clubs. I spend really late nights going out with my friends. Now I'm getting behind in my work.
C I've got a chance to do something big. I could go pro, go on the pro tour. But I need to drop out lf school. Well, I gotta do what I gotta do.
Listening Task 1) First Listening Answers
1. He goes out clubbing every night. He can still get great grades. 2. She has a scholarship to Harvard.
3. He was an activist during the Vietnam War. He was put in prison for protesting. 4. He collects baseball cards. 2) Second Listening Answers
1. She thinks Sam's really smart.
2. She thinks Miriam's scholarship is impressive. 3. She's surprised that Tom was an activist. 4. He thinks Harold's collection is silly.
Real World Listening 1. Predict Answer
TJ is good at skateboarding. 2. Get the main idea Answers
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F – TJ got second place in the pro skateboarding contest Last weekend.
T – TJ is going to go TV commercial.
T – Cesar thinks TJ will forget his friends after he becomes famous. T – TJ feels like a regular guy. F – TJ has a girlfriend.
T – TJ is parents don't want him to drop out of school. F – TJ doesn't want to drop out of school. X – Cesar wants TJ to drop out of school. Script
Cesar: TJ, my man! I heard you won the Pro-Am stake-boarding contest last weekend. TJ: Yeah, Cesar, I did a flip on the half-pipe that really impressed the judges. Cesar: You impress me, TJ. You‘re something else on that board! TJ: Ah, c'mon, stop it, will ya?
Cesar: But I've seen you fly on a skateboard. It's amazing.
TJ: Yeah, well, things have been goin'good. You'll never believe what the latest is. Cesar: What?
TJ: Nike wants me to do a commercial. They've been calling my agent. Cesar: Wow! I don't believe that.
TJ: You best believe it, my friend. I'm going to get some big bucks for doing it, too. Cesar: You're going big time now. I can't believe I even know you. TJ: Great, huh? I‘m gonna be on TV!
Cesar: Yeah! Pretty soon you‘re not going to have time for someone like me. TJ: No way, Cesar. You know my friends are important. Cesar: Yeah, but now you‘re hitting the big time. Everything‘s gonna change.
TJ: You know I‘m just a regular guy. Cesar: No, you‘re not.
TJ: Yes, I am. I‘ve got parents and a bratty sister, just like you. I took piano lessons when I was little, and I go to church on Sundays. I like watching cartoons, and my mom makes me take out the trash. And I worry about not having a girlfriend. See? I‘m just like everybody else.
Cesar: I don‘t think so. Nobody else I know is doing a Nike commercial. You‘re got it made, TJ. TJ: Yeah, but the problem is my parents. Cesar: What‘s up?
TJ: To really make it big , I‘ve got to go on the pro tour ,and the only way I can go pro is to drop out of school ,but they don‘t want me to. They say I‘m ruining my future. But I may not get another chance — two years from now may be too late. Cesar: So what‘re you gonna for?
TJ: I‘ve got to go for it. I‘m at the top of my game right now ,and that‘s what counts. Cesar: Yeah, you gotta do what you gotta do.
Unit3 Living with people Vocabulary Task Answers/Script
A Dorm life has some major negatives. The other students keep me up all night. And my roommate doesn't give me any space.
B My new roommate doesn't drive me crazy. She never leaves her food or clothes all over the place. She
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never takes my things without asking.
C My dad's rules are way too strict. He won't let me use the phone for more than 10 minutes. And I have to be back by a 9 p.m. curfew. I know it's because he's concerned about me.
Listening Task 1) First Listening Answers
1. Sally never cleans anything.
2. The dormitory's rules are too strict.
3. His mother listens in on his phone conversations. 4. Her brother takes her things without asking. 2) Second Listening Answers
1. She doesn't take her old food out of the refrigerator. She leaves her stuff all over the apartment. 2. She has to be back by 10pm. She can't invite friends to the room. 3. His mom listens to the room. His moon is too nosy.
4. Her brother borrows her CDs. Her brother messes up her room. Real world listening
1. Predict Answer
They don't respect her privacy. 2. Get the main idea Answer
Things that bother Kara:
Mrs. Johnson visits Kara too often.
Mrs. Johnson watches her while she eats.
Mrs. Johnson wants to know where she is going. Mr. Johnson tries to hug and kiss her all the time. Script
Kara: Steve, remember the older couple that I rent my apartment from? Steve: Yeah?
Kara: Well, the woman has been coming up to see how I'm doing. At first I was really appreciative, you know, it's nice to feel that people are concerned when you live alone. Steve: Yeah, it is nice.
Kara: Now, though, she comes every day… sometimes more than once! She always brings me homemade soup…
Steve: Homemade soup! That is so great! I wish someone cooked for me.
Kara: Sure, having some home-cooked food is a treat, but she sits and watches me to make sure I eat it! Last time, I had just eaten dinner when she came over and insisted that I finish a whole bowl. She wouldn't leave until I did!
Steve: Oh, c'mon, you could have it much worse.
Kara: And, every time I go out she leans out the door to ask where I am going. It's like I'm 17 again! Steve: Would you rather have loud neighbors who kept you up all night?
Kara: Well, it's not only her. It's the old man, too. He is such a flirt, and I've always thought it was cute. Ya' know, an old man ,80 years old , still flirting.
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Steve: Uh huh…
Kara: So, today when I got home, he came up to me, gave me a hug… Steve: Yeah, so what…?
Kara: And then, he kissed me on the cheek…!
Steve: Oh no! Well, maybe you remind him of his granddaughter.
Kara: Well, yeah, but don't you think it's kind of weird for him to kiss me? Unit 4 High fashion, low budget Vocabulary Task
Answers/script
A I‘m trying to watch my spending. But this sweater may never be this cheap again! Oh, well, that‘s what credit cards are for.
B If only I could afford this killer dress. I guess I‘ll have to wait until it‘s on sale. In the meantime, I‘ll try to save up enough money.
C This style is really in this year. It‘s the latest thing. I know I‘m just paying for the designer‘s name. But it‘s so me. I‘ve just got to have one. Listening Task
1) Fist Listening
Answers
1. A $179 pair of Air Jordan gym shoes. 2. A $500 pair of designer pants. 3. A $20 vintage dress. 4. A purse that‘s on sale. 2) Second Listening Answers
1. They‘re the latest thing. He‘ll be his team‘s best player if he has them.
2. He doesn‘t want to look like he‘s wearing cheap clothes. The pants will never go out of style. 3. It‘s a killer dress and she wants Mike to notice her. 4. The style is in this year and it‘s on sale. Real World Listening
1. Predict Answers
Susie likes to shop and spend money on expensive clothing while Rachel is on a student budget and wears mostly jeans and t-shirts. 2. Get the main idea Answers
1. Susie came to visit to go shopping.
2. A handbag from Prada, a black leather dress, a couple of skirts from Donna Karan and jeans. 3. Susie wants to buy something for Rachel, but Rachel doesn‘t want her to. 4. Susie wants Rachel to cook dinner every night.
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Script
Rachel: So, Susie, how was the plane ride from London?
Susie: Oh, I don‘t know…all I could think about was getting here and going shopping. Rachel: Hmmm.
Susie: Rachel, what‘s wrong?
Rachel: Susie, I thought you came to see me! Isn‘t that more important than shopping? Susie: Oh c‘mon, Rachel. Shopping is so bonding!
Rachel: All right, I‘ll take you to the stores. What are you looking fly?
Susie: Well, I want a handbag from Prada, and maybe one of their black leather dresses… Rachel: Oh no…
Susie: …a couple of skirts from Donna Karan, you know, the ones that are really fitted, a pair of jeans… Rachel: Whoa! How much money do you have, anyway?
Susie: Oh, Rachel, you know I save up to come to New York every year to go shopping. Now that you‘re studying here, I want to go with you. So what are you going to get?
Rachel: Are you kidding, Susie? I‘ve got two words for you: ―student budget.‖ I can‘t afford to buy any clothing!
Susie: Well, you‘re just a jeans and T-shirt person, aren‘t you? I am going to enjoy myself no matter how much it costs. I‘m on holiday. Look, Rachel, I‘ll buy you something, a new blouse , or skirt, whatever you want.
Rachel: Well, I don‘t want anyone to buy me something I can‘t afford myself.
Susie: Oh, don‘t worry about that. And, there is no need to thank me. It‘s the least I can do since you‘ll be cooking dinner every night while I‘m here. Rachel: Dinner? What are you talking about? Unit 5 So many kinds of English Vocabulary Task
Answers/Script
A Sometimes I have trouble understanding native speakers. That‘s because native speakers use a lot of slang. I wish I could speak English more fluently.
B I want a teacher who is a native speaker of English. And I think everyone should learn standard American English. It would make communication easier if we all spoke the same way.
C English is the language of international communication. People who speak English come from all over the place. Everyone who speaks English has accent of some kind. Sometimes you have to get used to how someone else speaks. Listening Task
1) First Listening Answers
1. Professor Lee‘s English is hard to understand.
2. The people in a chat room used a lot of slang on purpose and he felt stupid. 3. Communicating in English with people from all over. 4. Their English teacher is Chinese. 2) Second listening
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Answers
1. Don‘t worry about it, though. 2. you can‘t let them bother you. 3. Wow, that‘s cool.
4. I‘ll bet he can show us how he did it . Real World Listening
1. Predict Answer
Department manager 2. Get the main idea Answers
1. She is talking to her husband. 2. She got a job in customer service.
3. She worked in travel management for five years and has her degree in Business Management. 4. Because she is not a native speaker.
5. She‘ll try the job and see if she gets promoted.
Script
Richard: Hello? Irma: Hi, it‘s me.
Richard: Oh, hi! How was the job interview? Irma: Well, he hired me.
Richard: You got the job? The management job? Oh,
Irma: No, I didn‘t say I got the management job. He hired me for a job in customer service, selling hired me for a job in customer service, selling tours to Asia.
Richard: Just customer service? But what about the management position? You were perfect for that job. You can supervise people. You understand the business.
Irma: I know. I showed him my resume. I told him that I worked in travel management for five years back home, and that I even got a degree in Business Management here in the U.S.
Richard: Oh, I can‘t believe that. You‘re perfectly qualified for that management position. Irma: That‘s what I thought. It‘s not fair! Why did I bother going to college here?
Richard: Wait, wait a minute. Did he know that you were applying for the management position. Irma: Of course. And you know what he said? Richard: What?
Irma: He said that everyone really expects the manager to be someone from the local community. But the person they hired is from New York. And she‘s a woman, too, so it‘s not because I am a woman. So that means the problem is my English. Richard: But your English is fantastic!
Irma: But I‘m not a native speaker, and I guess that‘s what they want for the management job.
Richard: Well, you know, you spend a little time at the customer service job and then you can work your way up to the management position…
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Unit 6 Choosing a Mate Vocabulary Task
Answer/Script
A I know he is the one. He‘s ready for a lifetime commitment. He is someone I can really trust.
B I had doubts at first about the relationship. He was divorced once already but wanted to try again. Then I discovered that we like the same things.
C She swept me away with her personality. She has a great sense of humor. She‘s easy to talk to and fun to be with. And she‘s my type. Listening Task
1) First Listening Answers
1. He‘s a 32 year-old white male. He‘s divorced. He likes bodybuilding, rock music and dancing. 2. She‘s a 34-year-old, African American, single professional. She‘s also involved with Greenpeace. 3. He‘s a sensitive 28 year-old guy with a great job and good income. He likes bodybuilding, movies and surfing.
4. She‘s a single Chinese-American woman in her mid-twenties. She likes long walks on the beach, candle-light dinners and intelligent conversation. 2) Second Listening Answers
1. He is looking for an attractive woman who likes the same things he does and someone he can trust. 2. She is looking for an African American, single professional man who already has his own life, but wants to share quality time. He has to be honest.
3. He is looking for a man who is fun to be with and knows how to cook. She doesn‘t have to be rich. 4. She is looking for a man who comes from a good family and who loves long walks on the beach, candlelight dinners, and intelligent conversation. He also should like to read and have a good sense of humor.
Real World Listening 1. Predict Answers
He‘s handsome. He‘s so funny. Get the main idea Answers
He‘s handsome.
He looks like a Greek statue. His clothes are fashionable. He‘s sweet and funny. He‘s easy to be with.
Script
Amy: I know I have a picture of Luis around here some-where. Oh, here it is. Erika: wow! He‘s so handsome! He looks like a Greek statue.
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Amy: Yeah, he is very attractive. But I didn‘t think so when I first met him. Erika: You didn‘t?
Amy: No. You know what I noticed when I first met him? He has really hairy hands. Erika: What?
Amy: Yeah. His hands are just really hairy. Plus, his clothes were way more fashionable than I usually like. He just wasn‘t my type. And on top of all that, he was shorter than me. Erika: So how come you went out with him?
Amy: Well, he was just really sweet and funny and I was so comfortable just hanging out with him. And the first time we went out he just swept me away with his personality. Erika: Really, how?
Amy: He was just really easy to talk to.
Erika: But still, if all those things bothered you, about his hands and all…
Amy: well, you know, none of that was important once I got to know him more. His personality and the way we got along just made it clear to me that he is ―the one.‖ Erika: So, when‘s the big day? Unit7 One Big Happy Family Vocabulary Task
Answers/Script
A My husband got transferred across the country. My son is feeling kind of bummed out.
B I never get to say what goes on in my own house. I got stuck with taking care of the twin brats while Mom works late. It‘s like a zoo around here.
C My husband can‘t get around by himself anymore. His weight is causing him trouble with his legs. My son and daughter-in-law had to move back home to help out. We have no one else we can turn to. Listening Task
1) First Listening Answers
Jeanne-[Fred]
[Lily]-Simon Gloria-[Lyle]…Sharon Kristy Shawna Marty [Eddie] 2) Second Listening Answers
1. [Fred] It‘s nice having Gloria here to help with Jeanne.
2. [Lyle] Gloria and I have been together for 12 years. She is always trying to help out her family. 3. [Lily] Gloria is so sweet to us. She‘s going to take care of Kristy and Shawna until we get settled in Florida.
4. [Eddie] Gloria is my step-mom. I don‘t know how she can handle taking care of all these people. It seems like everyone depends on her. Real world Listening 1. Predict Answers
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They are being moved out of their room. Their grandmother is sick.
They don‘t have enough time with their parents. 2.Get the main idea Answers
T – Kristy and Shawna are moving in with Gloria‘s family. T – Simon got transferred to Florida.
T – Lily, Simon‘s wife, doesn‘t have time to take care of her children. T – Marty and Eddie have to sleep in the living room. T – Gloria wants to solve everyone‘s problems. F – Gloria asked Marty what he wants. F – Grandma is feeling a lot better now.
T – Eddie is going to spend more time with Marty.
Script
Eddie: Hey, what‘s up with you, Marty? You look kind of bummed out. Marty: You haven‘t heard? Eddie: Heard what?
Marty: Kristy and Shawna are moving in with us.
Eddie: Yeah, I heard. Simon got transferred to Florida, right?
Marty: Yeah, so he and Lily got to go there first and do a whole bunch of stuff. That means that we get stuck with the twin brats.
Eddie: Ah, come on, Marty. They aren‘t brats.
Marty: Yeah, but you know what it‘s going to mean? Mom and Dad aren‘t going to have any time for us anymore. And it‘s going to get even more crowded here. Just one big happy family!
Eddie: Yeah, there‘s a lot of us now, that‘s for sure. I hear we‘re going to have to sleep in the living room so that Kristy and Shawna can have our room.
Marty: I wish we were back in our old house—just us, Mom and Dad. Eddie: Yeah, sometimes I do, too.
Marty: And I wish Mom and Dad wouldn‘t try to solve everybody‘s problems.
Eddie: I don‘t think that will change. You know your mom wants to take care of everybody. She doesn‘t want to say no if anybody needs he.
Marty: But nobody ever asks me what I want!
Eddie: Kids never get to say what goes on in their house. That‘s the way it is.
Marty: Yeah, you‘re right. But now everything in this house is going to be Kristy and Shawna, Kristy and shawna. Or else Grandma.
Eddie: Hey, don‘t get mad at your grandma. She‘s in a lot of pain, you know.
Marty: I know. I‘m not really mad at her. I‘m mad at Mon and Dad. They used to always have time to help me with my homework, or play games with me, but they‘re always too busy. And now it‘s going to get even worse.
Eddie: Hey, maybe I can help you with your homework. Bring it here. Marty: Really? You mean it? I‘m really stuck on this math.
Eddie: Sure. While things are kind of tough around here, I‘ll help you out as much as I can.
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Unit 8 In a New Culture Vocabulary Task
Answers/Script
A I really like the way it is here, how safe it is. I can‘t get over how friendly and helpful people are. I would like to live out my life here.
B I‘ve gotten used to it here. I used to try to figure out why they do things a certain way.
C Sometimes foreigners are too inflexible. They shouldn‘t try to convert us to their way of doing things. They should just relax and go with the flow. Otherwise, they‘re not going to last long. Listening Task
1) First Activity Answers 1.like 2.dislike 3.dislike 4.like
2) Second Listening Answers
1. She feels very safe. She can leave her backpack unattended. 2. People talk about their cars a lot.
3. People compliment him when he speaks the language. People can‘t believe that he can use chopsticks. 4. People go out of their way to help you. Real World Listening
1.Predict Answers
Store clerks, social rules 2. Get the main idea Answers
S – I don‘t like all of the packaging. T – That‘s the way it is here. X – They are too flexible here.
T – You have to just relax and go with the flow. T – You‘re not going to last long.
S – The whole system is a waste of my time. X – The clerks are really rude here. T – I like the traditions.
Script
Steve: I can‘t believe these people. I can‘t believe what they do. Trish: Calm down, Steve. What are you talking about?
Steve: Look at this. I just bought a donut. I‘m so sick of the clerk wrapping each pastry individually, then taping the bags shut, then putting those bags in another bag, folding it down, and then taping that bag
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shut. I can‘t take it anymore. It‘s crazy and it‘s bad for the environment.
Trish: How long have you been living here? Don‘t you know that‘s the way it is?
Steve: I just want them to stick ‗em in a napkin for me , so I can eat while I‘m walking to class. Trish: There you go again. Don‘t you know it‘s rude to eat while you walk?
Steve: I‘m so tired of this place. I don‘t have time to sit down and eat. People here are too inflexible, and they have too many rules.
Trish: Yeah, right, Steve, so you‘re gonna convert everybody here to your way of doing things? Steve: Yeah, there has to be more individual freedom to do whatever you want. Trish: Why don't you just relax and go with the flow?
Steve: Go with the flow? The whole system is a waste of my time. The clerks here should learn how to be more efficient, like in the U.S.
Trish: What are you talking about? When I was in the U.S., the clerks were really rude. They just ignore you, and seem offended if you want anything. Don't you think it‘s better this way? Steve: Are you kidding?
Trish: Well, I kind of like it. It‘s nice to relax and enjoy the moment while your packages are being
wrapped. I like all of the traditions, and the care and attention that people give you, and the manners. To me, it‘s a wonderful place to live. Steve: I think you‘re nuts.
Trish: You‘re not gonna last long, mate. Unit9 High-tech Gadgets Vocabulary Task
Answers/Script
A The solar car of the future is here today. This car is right on the cutting edge of technology. Be the first in your neighborhood to have one.
B Introducing a revolutionary new product — the personal cash machine. It‘s incredibly convenient and will make your life so easy. Come visit our website and order yours today.
C The homework machine is a college student‘s dream. It does al the work for you automatically. This new model is extremely use friendly. And it‘s not too expensive to upgrade. Listening Task
1) Fist Listening Answers
1. The car drives itself, automatically.
2. The closet cleans, dries and irons clothing in 30 minutes. 3. It allows you to tape three shows/movies at the same time.
4. The phone automatically dials numbers, picks up your voice from 50 feet away, and can talk to you when you are lonely. 2) Second listening Answers
1. You can study or read while your car drives. It does all the work for you. 2. You don‘t have to go to the Laundromat. It will make your life easy.
3. You can record a movie while watching a video. You never have to miss your shows again. 4. You don‘t have to dial the phone. The phone will talk to you.
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Real World Listening
1.Predict Answers
Any answer is possible. Some possibilities: do word-processing
sending and answer e-mail voice recognition play movies play music
keep your personal schedule 1. Predict Answers
They are being moved out of their room. Their grandmother is sick.
They don‘t have enough time with their parents. 2.Get the main idea Answers
1. when Bob says, ―Is that another new computer?: he really means, I can‘t believe you are already buying another new computer? You just bought one a short time ago.
2. when Andy says, ―Speaking of computer, now‘s yours?‖ he really means, I hope that seeing this computer makes you want to buy my old computer.
3. when Andy says, ―Are you sure it meets all your needs?‖ he really means, Wouldn‘t you rather have a newer and faster computer that can do more things? Or wouldn‘t you like to buy my old computer?
4. When Bob says, ―I doubt I‘ll need a new one anytime soon.‖ he really means, The computer you sold me a few months ago is fine. It meets all of my needs. I‘m not the type who needs to buy a new computer every year.
5. When Andy says, ―There‘s always a new model coming out.‖ he really means, The new models always have features and programs that the old ones didn‘t have, so they are always much better, or The
computer I want to sell you now can do many more thugs than the computer I sold you a few months ago. 6. When Andy says, ― You‘ll get left behind.‖ he really means, If everyone else has the latest technology and you are still using your old computer, pretty soon you won‘t understand how to use new computers, because the technology will have changed too much. Also, if you don‘t keep up with what is popular ,the popular crowd won‘t be interested in you any more.
Script
Andy: Hey, Bob. How are ya? Come and see what I‘ve got. Bob: Is that another new computer? Andy: Yeah. Look how fast it is.
Bob: Wow! I can‘t believe it. And I thought your other computer was fast! Andy: It is fast, but this one‘s like lightning. Bob: And the picture‘s so clear.
Andy: Mmm. Isn‘t it? The color is pretty impressive, too, don‘t you think? Bob: Yeah. You always have the latest, don‘t you?
Andy: You bet. This machine is right on the cutting edge of technology. You wouldn‘t believe how much it can do. Apart from e-mail and free Internet service, I can watch TV on it while surfing. With this new
desktop program, I can watch TV, e-mail, streamline videos, and scan artwork. And it‘s not that expensive
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to upgrade, either. Uh, speaking of computers, how‘s yours? Still like it? Bob: Yeah, it‘s fine. Thanks!
Andy: I know I gave you a good deal. It was only a year old. Still, are you sure it meets all your needs? Maybe you should think about upgrading.
Bob: you know me – the only things tat I need a computer for are e-mail and word processing.
Andy: Yeah, but does it give you room to expand? If you want to be able to do more two years from now, will your computer be able to handle it?
Bob: Well I don‘t know. But I kind of doubt that I‘ll need a new one anytime soon.
Andy: Yeah, but with computers, there‘s always a new model coming out that can do so much more. If you don‘t keep up with technology, you'll get left behind. Bob: well, what‘s wrong with that? Unit 10 Bad Habits Vocabulary Task
Answers/Script
A Whenever he‘s stressed out, he has a few cigarettes. He likes to smoke two or three packs a day to relax. He‘s really got to kick the habit.
B He needs professional help. He‘s been gambling way too much. He‘s been addicted for a few years now.
C She acts too nervous around me . she just can‘t stop biting her fingernails. And she‘s always playing with the ends of her hair. The more she does it, the more childish she looks. Listening Task
1) First Listening Answers
1. The girl bites her fingernails. Her mother thinks it makes her look childish and nervous. Her mother bugs her about it .
2. He lost $200 in a card game and he has one week to come up with the money. He wants to try to win his money back in another card game.
3. Ben has become dependent on alcohol, has a short temper, and lies around in a depression. 4. Jill puts her hair in her mouth and pulls it through her fingers. She looks nervous. 2) Second Listening Answers
1. You‘ve gotta stop.
2. You‘d better kick the habit. 3. He needs professional help. 4. Don‘t let that bother you.
Real World Listening
1. Predict Answers
Smoking, drinking alcohol, drinking coffee
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2. Get the main idea Answers
1. You‘re going to have a baby! Are you kidding me? I need a cigarette. 2. You need to stop smoking. But I can‘t stop smoking.
3. You can‘t drink while you‘re pregnant. Okay, then, What else is there? 4. Coffee. Do I have to give up everything I enjoy? 5. It‘s important to get regular exercise. You‘re kidding! Script
Doctor: Hi, Julie. How are you?
Julie: Her, Dr. Cassidy. I‘m actually fine. It‘s just that I‘ve been a little tired the last few days, and my stomach is kinda upset.
Doctor: Well, that doesn‘t surprise me. I have some news that you might find exciting. You‘re pregnant. Julie: No way!
Doctor: Yes, you‘re going to have a baby.
Julie: Are you kidding me? Ah, I need a cigarette.
Doctor: That‘s the last thing you need. You need to stop smoking, and immediately. Julie: But I can‘t stop smoking.
Doctor: For your baby‘s health, Julie, I‘m afraid you have to.
Julie: But smoking is the only way I can relax! It helps me when I‘m stressed out.
Doctor: Now, there are a number of things that are extremely important for pregnant mothers, and not smoking is only one of them. Another is to stop drinking alcohol. Do you drink?
Julie: Well, I have a glass of wine with dinner, but I‘m not an alcoholic. And I thought a little bit was supposed to be good for you anyway.
Doctor: If you drink while you‘re pregnant, your child could have birth defects. I cannot emphasize enough, Julie, the importance of quitting.
Julie: Okay, then. What else is there? Doctor: Well, coffee.
Julie: Do I have to give up everything I enjoy? I need coffee to wake me up in the morning.
Doctor: I‘m afraid, Julie, you‘ll have to stop drinking that, too. Caffeine affects the baby‘s heart rate. And, it‘s also important to get regular exercise.
Julie: You‘re kidding! I have to quit smoking, stop drinking alcohol and coffee, and on top of all that, I have to start exercising? Boy, it is amazing that anybody ever gets pregnant. Doctor: I really hope you‘ll take this seriously, Julie. Unit11 Getting There is Half the Fun Vocabulary Task
Answers/Script
A I paid for first-class tickets in advance. But I ended up in second-class with no air conditioning. I really felt I had been cheated.
B Just after the plane took off, we had engine trouble. The pilot had to perform an emergency landing. But we made it down safely in the end.
C When we were driving across the country my friend kept getting lost. One time we got stranded in a little town in the middle of nowhere. It was the last straw for me. I got tired of stopping and asking for directions all the time.
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Listening Task
1) First Listening Answers
1. They got lost.
2. One of them pushed a cow. 3. She reserved a sleeping berth. 4. Her friends made fun of her. 2) Second Listening Answers 1.getting lost
2. misunderstanding a custom 3. not getting what you paid for 4. feeling embarrassed
Real World Listening
Predict Answers
The travel agent squirted ketchup all over Randy because he became angry and yelled at her. Get the main idea Answers
1. Tim and Randy go t the travel agency. 2. A van pulls up.
3. Tim and Randy don‘t get on the van. 4. Randy gets angry at the travel agent. 5. Randy demands a taxi ride.
6. The woman squirts ketchup on Randy. 7. Tim and Randy get on the van. 8. They arrive at the bus terminal. 9. Randy regrets his behavior. Script
Sue: Randy, what‘s going on in this picture? It looks like you have blood all over your shirt. Randy: No, that‘s not blood. It‘s ketchup. Sue: Ketchup? What happened?
Randy: This happened when Tim and I were traveling around Asia. We were in Bangkok. Sue: Yeah…
Randy: …and we had reservations to catch an overnight bus to Chiang Mai. Sue: Yeah.
Randy: And we were waiting at a king of restaurant that was sort of a travel agency…and we went early, but the bus didn‘t come, and I was getting kind of worried. Sue: Yeah…but what‘s that got to do with ketchup?
Randy: So, I was beginning to wonder if we‘d been cheated, because we‘d already paid for our tickets in advance. Sue: Right.
Randy: Then, finally, a van pulled up , and we thought, no , this is not the bus…but then everyone else who was waiting pushed right past us and jumped in , and, bam!—just like that, the van drove away. And
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then this sweet little Thai woman, who was the tickets, came up to us. Sue: Yeah, and …
Randy: …and she said, ―Why you no get on?‖ And Tim was like, ― That wasn‘t the bus, was it?‖ ―Only one, why you not get on?‖ And I didn‘t know she was talking about… Sue: So what happened?
Randy: Well, the travel agent jus shrugged and turned and went inside her shop. Neither of us could believe it. I started to get really angry , like we‘d been cheated, and now it‘s dark and we‘re stranded in this little restaurant… Sue: Oh, no…
Randy: I followed her inside, I started arguing. I told her, ―We paid for the bus. You didn‘t tell us to look for a van. Now you have to get us a taxi to Chiang Mai. Now.‖ And I started pointing at the clock. I think that was the last straw for the woman, because she started shouting. ―You no go. You no go Chiang Mai!‖ She grabbed a ketchup bottle off the table you know, one of those plastic squirt ketchup bottles, and she squirted ketchup at me! Sue: No! She didn‘t!
Randy: Yeah! She did. And then she threw the bottle at me. And Tim snapped the picture. Just then the same van pulled up and the woman said, ―Now you go.‖ Sue: So you got on the van.
Randy: Yeah, we ended up at the bus terminal, where this big, air-conditioned tour bus was waiting to go to Chiang Mai. And all the people who had pushed ahead of us earlier were there, waiting to leave. I felt SO stupid for getting angry at the woman and making such a fool of myself. Sue: You must have felt terrible.
Randy: Yeah, I wished there was some way I could go back and apologize to her. I realized that I have to be more patient, especially when I‘m in another country Unit 12 Real Money Vocabulary Task
Answer/Script
A I have a lot of debts, especially credit-card debt. And my tuition payments are killing me. I need to find a get-rich-quick scheme.
B I thought that buying and selling stocks was too risky. I thought that real estate was one of the safest investments you could make. So I bought a condo, but if sold it now, I‘d lose a bundle.
C I‘m thinking about setting up an Internet business. I want t become financially independent. In fact my goal is to make more money than I‘ll ever need. The bottom line is that I want a worry-free future. Listening Task
1) First Listening Answers
1. Investing in the stock market. /Buying stocks online. 2. Making a CD. 3. Buying a condo.
4. Setting up a website. /Selling candy on the web. 2) Second listening
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Real World Listening
1.Predict Answer
real estate investments. 2.Get the main idea Answer for this section
1. She made 4 million dollars. 2. He‘s selling a 3-video set.
3. Buying (real estate) low and selling high.
4. Three payments of $19.59 each, plus shipping and handling. 5. Just call 1-800-2-7325 and use any major credit card. Script
Ed: Are you worried about having enough money? Are you worried about paying your bills? Well, worry no more!
Customer-1: I used to watch every penny. But now I‘m worth four million dollars, and it‘s all thanks to Steven Crowe!
Customer-2: I used to get headaches from worrying about money. I had a lot of credit-card debt, and my mortgage payments were killing me. Then I got Steven Crowe‘s videos, and learned how to make real money.
Ed: ―Real money.‖ That‘s the name of this 3-video set by Steven Crowe. Let Steven show you how to become financially independent buying and selling real estate.
Steven Crowe: Hi! I‘m Steven Crowe. I used to worry about money, too. I felt like a victim of the system. But then I found a way to make the system work—for me. Ed: What‘s the trick, Steven?
Steven Crowe: There‘s no trick, Ed. It‘s simple, once you understand how real estate really works. All you need to know is how to buy low and sell high. And that‘s exactly what my videos teach you to do. Ed: And you can get really rich?
Steven Crowe: Just ask some people who have ―Real Money.‖
Customer-1: After I got the ―Real Money‖ videos, I bought my first house, following Steven‘s simple rules. Six months later I sold it and bought two more houses. A year after that, I had enough money to quit my job. Now I have more money than I‘ll ever need, and it‘s such a great feeling. Steven Crowe: I want you to have that feeling, too. And you can.
Ed: Call now to order ―Real Money.‖ 1-800-2-7325. That‘s 1-800-BUY-REAL. Only three payments of $19.95 each, plus shipping and handling. All major credit cards welcome. Get it today, for a worry-free tomorrow! Results may vary. Unit 13 Never enough free time! Vocabulary Task
Answers/Script
A My personal time is very important to me. But I‘m always too lazy to do anything active. Give me my morning coffee and my new paper, and I‘m happy.
B There‘s nothing like hanging out with good friends. Even if I have to listen to them complain about their problems. Only sometimes, it‘s a drag.
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C I have a long list of projects I‘ve got t get done. It seems like I‘m always way too busy with work. I‘m usually tired before the day even starts. But every day I have to wake up and do it all over again. Listening Task
1) First Listening Answers
1. Drink coffee and read the newspaper. 2. Play volleyball.
3. Go jogging. /work out. 4. Go to parties
2) Second Listening Answers
1. All I want is my morning coffee and my newspaper. 2. I couldn‘t imagine having kids right now. 3. You wanna go out for a veer after work? 4. I‘ve got to go meet my study group.
Real World Listening
1.Predict Answers
read (the newspaper or a book); listen to tapes or CDs 2.Get the main idea Answers
T - Carrie is tired.
? – Carrie is often late for work.
F – Carrie‘s commute is less than an hour. F – Carrie likes her commute.
T – Carrie loves living in the county.
T – Carrie is looking for things to do on her commute. Script
Lori: Oh, good, you‘re here. Another bad commute today?
Carrie: Yeah, sorry, I‘m late. The stupid train was late again, and I missed my connection, and…gosh, I‘m tired already, and the day hasn‘t even started. Lori: How long is your commute?
Carrie: Almost an hour and a half, on a good day. Three hours of my life every day, five days a week, you know. I‘ve got to wake up at six in the morning just to make it in to work by nine or so. I feel like a techno-self.
Lori: that is long. I can walk here in 15 minutes. But you know, at least your commute is green. You can look at the trees and small towns…it must be nice.
Carrie: For the first 20 minutes yeah. But as soon as the train gets closer to the city, it is all concrete and steel. That‘s when it starts to get really crowded. Today so many people were in the train that I felt like a sardine in a big sardine can.
Lori: Well, you could always move closer to the office.
Carrie: But I love living in the country. The air is so fresh and clean, and I can have a bigger place and it‘s safe and all that. I just wish I had more time to enjoy it. Sometimes it seems like my whole life is get up
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early/take the train/work all day/take the train home/go to bed, and then wale up and do it all over again. Lori: Well, can‘t you find a way to make the trip more worthwhile?
Carrie: Well, I read the newspaper and sometimes I bring a book, but I don‘t really enjoy it.
Lori: How about audiotapes or CDs? There‘re novels or language learning tapes, relaxation tapes, relaxation tapes , all kinds of stuff on tape and CD.
Carrie: Yeah, good idea, maybe I‘ll look into it. Anything will be better than complaining about this commute all the time. Lori: Yeah, that‘s for sure! Unit 14 Disaster! Vocabulary Task
Answer/Script
A Health authorities have reported an epidemic. The disease is spreading rapidly throughout the region. Residents are being provided with clean drinking water.
B Hurricane Lydia has devastated South Carolina. The resulting floods have left hundreds of people homeless. The president has declared a state of emergency.
C A volcano erupted in the Philippines. The military has been searching for survivors in the rubble. Sadly, countless people are missing. Because of aftershocks, all remaining survivors are being evacuated. Listening Task
1) First Listening Answers
1. Floods in Bangladesh and parts of Eastern India. 2. A viral epidemic in Thailand.
3. Forest fire in the Canadian province of British Columbia. 4. An earthquake in Ecuador. 2) Second Listening Answers
1. The Red Cross is currently entering the area to provide clean drinking water, in order to prevent the spread of disease.
2. Parents are being instructed to keep their children at home until the epidemic is under control.
3. Both the United States and Canadian governments are supplying helicopters to help with emergency evacuations.
4. The president is ordering the military into the area to help with rescue efforts.
Real World Listening
1. Predict Answer
There was an earthquake and her building was destroyed. 2.Get the main idea Answer
1. Margaret climbed out of bed and under the table. Julia just pulled the covers her head like it was a bad
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dream.
2. The door was jammed shut.
3. The whole first floor was gone—it was totally flattened.
4. The building crushed Mr. Sanchez. He lived in the first-floor apartment, and the second floor flattened the first floor. Script
Anna: Margaret, what‘s the scariest thing that ever happened to you? Margaret: The scariest thing? Surviving the San Jose earthquake. Anna: You were in the San Jose earthquake? Tell me what happened.
Margaret: Well, I was living in an apartment downtown with my friend Julia. And we were still sleep on a Tuesday morning, and a little after six o‘clock, there was this horrible sound and the floor was just bouncing and rolling like waves, all at the same time. Anna: Oh my gosh! What did you do?
Margaret: well, it took a second or two to figure out what was going on—that it was an earthquake. Then I climbed out of bed and under the table, and I shouted at Julia to come, but she just pulled the covers over her head like it was a bad dream or something. Anna: Whoa!
Margaret: It lasted 24 seconds, and then it stopped. And Julia and I could hear people talking outside, so we tried to go out the front door , but it was jammed shut. And then the first aftershock hit. Anna: That must have been horrifying!
Margaret: Well, I remember that someone shouted, ―Get out of there, quickly!‖ And we shouted back, ―We can‘t! The door won‘t open.‖ So they said, ―Well, come out the window.‖ But I called out, ―it‘s too high up,‖ because we were living on the second floor. ―Not any more,‖ the person shouted back. So, we looked out the window and , sure enough, we were down on the ground! Anna: Your second floor apartment was on the ground?
Margaret: We couldn‘t believe it. We opened the window and crawled out, and somebody helped us over all this rubble. Once we were down safely, we turned around and looked back at our apartment building. The whole first floor was gone—it was just totally flattened. And then Julia looked at me and said, ―Margaret. Mr. Sanchez!‖ He was this elderly man who lived on the first floor. Anna: Oh, no. How horrible!
Margaret: Yeah. Julia and I both just burst into tears. He never had a chance. Unit 15 Who needs advice? Vocabulary task
Answers/Script
A My boss made me work overtime every day this week. But I‘m afraid of telling him what I think about it. I guess I don‘t know how to stand up for myself.
B I just can‘t seem to lose weight. And I‘ve been having chest pains recently. I guess I need to see my doctor about an exercise plan.
C How can I get my parents to try and understand me? They‘re always yelling at me about everything. I don‘t get along with them anymore. Maybe I need to move out of the house. Listening Task
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1) First Listening Answer
1. His boss yells at him. /He has chest paints.
2. Her parents are driving her crazy. /they are always asking her who she is going out with. 3. She can‘t stick to her dies. /She doesn‘t exercise regularly. 4. His car makes strange noises. 2) Second Listening Answers
1. Go to a doctor. /Stand up for yourself.
2. Grow up. /Follow their rules or move out of the house. 3. Talk to your doctor about an exercise plan and stick t it. 4. Call a mechanic.
Real world Listening
1. Predict Answer
Whether she should marry him or not 2. Get the main idea Answer
Sunhee‘s problem: Sunhee wants to get married. /Sunhee‘s parents want her to marry a Korean. Carla‘s advice: Follow your heart. /Have a child. Script
Dr. Monroe: This is Dr. Ellen Monroe on Love Talk. This is the part of the show where we listen to our callers‘ advice. Tonight we have Sunhee, a woman with a love problem. Sunhee, tell us about your problem.
Sunhee: I‘m from a Korean family, and I‘m in love with a man from India that I met here in the U.S. Dr. Monroe: Okay, and…
Sunhee: He‘s asked me to marry him, and I said yes. Dr. Monroe: So what is the problem?
Sunhee: It‘s my parents. They‘re very traditional, so I‘m afraid of telling them that I‘m engaged. I‘m worried that they won‘t let me marry him. Dr. Monroe: Hmm.
Sunhee: I can‘t go against my parents‘ will, but this is the man I want to marry.
Dr. Monroe: Hmm. That‘s Sunhee‘s problem, folks. Now, what‘s your advice to her? Sunhee: Hello. What‘s your advice for our worried friend?
Carla: Hello. I‘m Carla, from Canada, and I married a Chinese man five years ago. When I first told my parents I wanted to marry a foreigner with different religious beliefs, they were very angry. You see, they‘re very traditional. They‘ve always expected me to marry someone Canadian, from the same religious background.
Dr. Monroe: Then what happened?
Carla: For four years, they hardly talked to me, and they never came to visit us. it was like they disowned me…
Dr. Monroe: Four years, you say. After four years something changed?
Carla: Yes. When our little girl was born, I sent my parents a picture of her, and wrote, ―Your
granddaughter would like to see you.‖ A week later they called, and a month after that they came to see
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us – well, they came to see my daughter, any-way. Now they‘re trying – they still aren‘t comfortable with my husband, but they‘re trying to understand him. Dr. Monroe: So, what‘s your advice?
Carla: Don‘t give in to tradition. Marry the person you love. But have your first child soon – don‘t wait four years like I did. That‘s too long to be divided from your parents. Dr. Monroe: Sounds like good advice to me. Unit 16 Fixing up the place Vocabulary Task
Answers/Script
A I want a room that is soothing and relaxing ,not sterile. I want a nice thick braided rug and some lava lamps. I think I‘d like to get an overstuffed rattan chair.
B I want a room that is useful for hanging out and studying. I want to be able to work on my computer in a comfortable chair. I want lots of bookshelves to hold all my books and papers.
C I don‘t like my room the way it is. Right now, it‘s full of a bunch of junk. I ought to get rid of the junk and fix it up. Then I could rearrange the furniture and make it more attractive. Listening Task
1) First Listening
Answers
1. Buying a computer. 2. Painting the walls.
3. Rearranging the furniture. 4. Adding plants to the room. 2) Second Listening Answers
1. She agrees with it. 2. He doesn‘t care. 3. She agrees with it 4. She may be against it. 2) Second Listening
1.Predict Answers
Sarah suggested some chairs and some plants. Richard suggested psychedelic posters, a lava lamp and a black light. 2.Get the main idea Answers
R A room is just a room.
X I just want it to show our personalities.
S I want to get a few things to make it feel like it‘s our home. X I really like your idea!
R How about a couple of psychedelic posters? S We don‘t have any time for parties.
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X I was thinking of a rattan chair and some hanging plants. R At least we can agree on that. Unit 17 Losing someone Vocabulary Task
Answers/Script
A It‘s hard to deal with the loss of someone you love. It leaves a big hole that no one else can fill up. Somehow, we learn how to make it through.
B Even though my father passed away a long time ago, I still miss him. He was bit by a car and killed instantly. It was really tough on me.
C The doctors said it could be any day now. They tried everything, but there is nothing more they con do. Listening Task
1) First Listening Answers
1. You she‘s father passed away a long time ago. 2. Liz‘s daughter was in an accident. 3. Tim‘s grandfather died in his sleep. 4. Lucy‘s condition is getting worse. 2) Second Listening
1. I‘m so sorry. I didn‘t know. I‘m very sorry to hear it. 2. Poor Liz! She must be devastated! 3. I‘m so sorry. This is so sad. 4. That must be tough on you.
Real World Listening
1.Predict Answers
Her last few days, how lonely he is 2.Get the main idea Answers
1. (b) Cancer. She had it for about a year.
2. (a) When they‘re gone, there‘s a big hole that no one can fill up. 3. (a) We had a lot of good times, Maggie and me. Script
Whitney: Welcome to Life‘s Concerns. I‘m your host, Whitney Opal. Today our program is about dealing with loss. One of the hardest things in together. Mr. Clayton Hayes is here today to share his story. Thank you for joining us, Mr. Hayes. Clayton: Call me Clayton, please.
Whitney: Okay, Clayton. I‘d like to ask you a few questions about how you‘re managing. Is that okay? Clayton: Yes, that‘s fine. I can talk about it.
Whitney: All right, well, your wife passed away two years ago – is that correct?
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Clayton: Yep. Maggie was 79, just about to turn 80 when she passed away. I never really expected her to go. She was still too young.
Whitney: I‘m sorry. Do you mind telling us how she died?
Clayton: Cancer. She had it for about a year, but it seemed longer than that to me. And she was in so much pain at the end. Oh.
Whitney: I‘m really sorry. That must have been very difficult for you.
Clayton: Yeah. At the end, there, you could tell she just wanted it to be over. She tried to keep up a cheerful face for me , but you can‘t hide things from someone you‘ve been married to for 56 years, you know.
Whitney: I‘m sure that‘s true. You get to know someone pretty well in 56 years, don‘t you?
Clayton: Oh, you bet you do. You share so many years of your life with someone, and when they‘re gone, oh, there‘s a big hole that no one can fill up. You just feel lonely. Very, very lonely. Whitney: I imagine you have some wonderful memories, as well.
Clayton: Oh, yeah. We had a lot of good times, Maggie and me. Oh, boy, the stories I could tell!
Whitney: Well, Clayton, you sure do have a lot of memories from your time with Maggie to celebrate! Clayton: Yeah, I sure do.
Whitney: I think it‘s important to remember that when we lose someone close to us, we don‘t lose those memories. The person is still us in that way. Unit 18 How can I help you? Vocabulary Task
Answer/Script
A I‘ll be your waiter this evening. Could I please see some ID? I can‘t serve you alcohol without proof that you‘re old enough.
B Could you take a look at my car? It needs work. I‘m not interested in buying a new car at this time. I‘m hoping you‘ll be able to fix my old one.
C I really don‘t like being treated rudely like that. I thought it was possible to exchange this or get a refund. I would like to remain a satisfied customer. I think I need to speak to the manager. Listening Task
1) First Listening Answers
1. Buying a six- pack of beer. 2. Getting a car repaired.
3. Ordering wine at a restaurant. 4. Buying a car. 2) Second Listening Answers
1. No. He didn‘t have ID proving he‘s over 21.
2. Yes. He can bring his car in today, but it may not get fixed today. 3. Yes. They each ordered the wine of their choice. 4. No. She can‘t get a new car.
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Real World Listening
1. Predict Answers
Ether answer is possible. In each case, one statement or question is more polite. The Customer: (more polite) is it possible to exchange this shirt? The Clerk: (more polite) Let me see how we can help you.
The Manager: (more polite) I‘m very sorry about any problems there may have been. 2. Get the main idea Answers
1. He wants to exchange the shirt. 2. It was stained when he bought it.
3. The clerk thinks the customer stained the shirt. 4. He wants his money back. 5. He exchanges the shirt. Script
Customer: Excuse me, ma‘am. Clerk: Yeah? How can I help you?
Customer: I‘d like to exchange this shirt. It has a flaw… it‘s stained right over here. Clerk: Let me see it …Yep, there‘s a stain all right. How‘d that happen? Customer: It was there when I bought it. Clerk: Mmm, don‘t think so. Customer: Uhh, it‘s true.
Clerk: Um, we check every item. I don‘t think so. Customer: Are you saying I‘m a liar?
Clerk: No, but we‘re careful. I mean, it‘s our job.
Customer: Okay, look, just let me speak to the manager.
Clerk: Okay, I‘m sorry. What was it that you wanted again? To exchange it? Customer: I want to speak to the manager.
Clerk: Fine. Whatever. Dee! A customer wants to talk to you. Manager: How can I be of assistance?
Customer: Well, I came in planning to exchange a shirt-and it has a stain, see… Manager: Yes.
Customer: But I was treated so rudely by this person, I just want my money back. I‘m not shopping here anymore.
Manager: Well, I‘m very sorry about any problems there may have been. Can you tell me what happened? Customer: She accused me of staining this shirt. Clerk: Hey, I was just trying to make sure…
Manager: Um, why don‘t you go to my office and wait for me. Look, I‘m very sorry. I take responsibility for her behavior. But, we‘d really like to keep you as a customer and I‘d be glad to exchange this item for you, or give you a full refund, whichever you‘d like.
Customer: Mmm, I don‘t know. I don't like being treated like that. I don‘t think she cares. Manager: Rest assured, she will be taught how to treat a valued customer. Customer: Well, okay, I guess I‘ll just exchange it. I like the shirt, after all.
Manager: Oh, wonderful. Well, thanks for understanding. Now, may I see your receipt, please?
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Unit 19 Putting food on the table Vocabulary Task
Answers/Script
A I need to pick up something for dinner on the way home. I‘d like to be able to throw together something quick and easy. The easiest would be to just open up a package and toss it in the microwave.
B What‘s for dinner? Instant noodles again? I‘m so sick of that junk. I guess I‘ll have to order out for pizza. C I‘m hoping to get a care package from Mom soon. It‘s hard to find something to eat every single day. There‘s never enough ingredients in the fridge to make anything. I wish someone would cook me a decent, well-balanced meal. Listening Task
1) First Listening Answers
1. Frozen meals. 2. Fried rice.
3. Delivery pizza.
4. Barbecued chicken, salad and rice. 2) Second Listening Answers
1. She is going to buy frozen meals on the way home. 2. She is going to cook dinner tonight. 3. No one, they are ordering pizza.
4. They both are, she is cooking rice and making salad and he is — cooking or preparing chicken.
Real World Listening
1. Predict Answer A cookbook
2. Get the main idea Answer
1. He got a cookbook.
2. They usually eat instant ramen or fast-food burgers.
3. They have lots of soda, half a submarine sandwich and cheese in their refrigerator. They have a box of cereal, some instant ramen sand a jar of peanut butter in their cabinets. 4. They are going to buy chips, salsa, a can of chili, and shredded cheese. 5. They are going to eat hamburgers or pizza. Script
Rob: Hey, Tony! What‘s up?
Tony: Hey, Rob. Check this out. I got a package from my Mom. Rob: Oh, yes! Cookies, I hope.
Tony: Nah, it‘s a cookbook. Twenty-Minute Meals. It‘s perfect for us, don‘t you think? Rob: Yeah, I guess. But I wish she would‘ve sent you cookies instead.
Tony: Think about it, though. No more instant ramen, no more fast-food burgers. Twenty minutes in the
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kitchen, and voila! We have a well-balanced meal. Are you in?
Rob: Whatever you say, Chef Tony. Let‘s have a look. How about this? Super Nachos. Now that‘s my kind of food.
Tony: All right! Let‘s get started. What do we need?
Rob: What we really need is for you to find a girlfriend who can cook.
Tony: Yeah, right. And then you‘ll find one, too, and they can take turns cooking for us. So what are the ingredients?
Rob: Hmm…chips, salsa, can of chili, and shredded cheese. That sounds easy enough. Tony: Well, we‘ve got half a bag of nacho chips. Think that‘s enough?
Rob: It‘ll have to be. Let‘s see what‘s in the fridge. We‘ve got lots of soda…half a submarine sandwich…cheese! We‘ve got that…oh, it‘s kind of moldy, though. Tony: Kind of? It‘s green! Do we have and chill? Rob: Sorry, man, I think I ate it the other night.
Tony: That wasn‘t yours. Anyway, I had a coupla cans. There must be at least one left. Rob: Let‘s see…box of cereal…some instant ramen…and a jar of peanut butter. That‘s it. Tony: Oh, rats. It looks like we can‘t have nachos tonight after all.
Rob: I guess not. Well, what‘s it gonna be? Instant ramen for the third night in a row? With peanut butter? Tony: I‘m so sick of that junk! Let‘s go to the supermarket and get what we need to make Super Nachos. Rob: Yeah, and on the way, let‘s stop for hamburgers or a pizza. Tony: Yeah, cool. Unit 20 Breaking news Vocabulary Task
Answer/Script
A An incredible breakthrough in medicine has just been revealed. Scientists have learned how to eradicate genetic heart disease in humans. For the first time in history, successful experiments were performed on human patients.
B We just learned that the military has accidentally destroyed a vital strategic site. We attempted to question military personnell, but they could not be reached for comment. We will have an update when we get more details.
C Those two countries are at it again. They are flexing their muscles, trying to intimidate each other. The region has been under dispute for years. The U.N. is planning to send a peacekeeping force to try and intervene. Listening Task
1) First Listening Answers
1. The World Series will be played in Japan. 2. Some people have been killed in a school. 3. Neither statement is true.
4. Two nations are fighting over ownership of a region. 2) Second Listening Answers
1. Four teams will play; it will be held in the Tokyo Dome.
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2. Six students and two teachers were killed; a 17-year-old boy shot them.
3. The drug was developed at the University of Hawaii; it cures every kind of cancer; 300 hundred patients have tested it.
4. India and Pakistan are testing nuclear missiles; fighting has escalated in Kashmir; India‘s prime minister could not be reached for comment.
Real World Listening
1.Predict Answer
Border conflicts 2.Get the main idea Answer
1. David seems to be — he doesn‘t like it when other countries do testing of nuclear missiles. Nehal is not worried because India and Pakistan have been threatening each other her whole life. 2. David does, but Nehal thinks the U.N. has enough problems of its own. Script
David: What‘s this I hear in the news about India and Pakistan? Nehal: They‘re at it again.
David: What do you mean—they‘re at it again? Nehal: They just cannot get along together.
David: This news story says they‘re testing missiles. Isn‘t that serious?
Nehal: Well, it‘s more like flexing their muscles than actually doing something serious. They‘re just trying to intimidate each other.
David: It‘s kind of scary, though, isn‘t it?
Nehal: I‘m used to it by now. They‘ve been threatening each other my whole life. David: But why?
Nehal: They‘ve been fighting about Kashmir. They disagree about who controls Kashmir.
David: Yeah? What is it that‘s so important about Kashmir any way? I mean, why? Why do India and Pakistan care so much about Kashmir?
Nehal: Actually, they don‘t care about Kashmir. David: Huh? What do you mean?
Nehal: No. All India and Pakistan care about is fighting with each other. Each one wants to have more power than the other.
David: So why do they keep talking about Kashmir? Nehal: It‘s just an excuse.
David: still, I don‘t like it when they start playing with nuclear weapons. Maybe the U.N. should get involved.
Nehal: Ah, yes. Their usual role as the great peace keeper. David: Don‘t you think the U.N. could resolve this problem?
Nehal: I don‘t think so. The U.N. doesn‘t need to get involved in other countries‘ business. It has enough problems of its own.
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